Sobre o Uptime Institute

Today's global information economy depends on data centers like never before. For more than 20 years, Uptime Institute, an independent division of The 451 Group, has served as an independent advisory body to all stakeholders in the industry responsible for the performance and availability of IT systems. We’ve helped the world's leading data center organizations design, build, maintain, and optimize their facilities, networks, and operations, while balancing costs, resources, performance, and efficiency in an ever-changing technology landscape.

Uptime Institute has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, Dubai, and Malaysia.

If you would like to be considered for future positions in one of the areas outlined above, email a cover letter and resume to careers@the451group.com.

The 451 Group is an equal opportunity employer that provides competitive pay and benefits to its employees.

Current Openings

Inside Sales Representative (Middle East & Africa / Dubai Based)

Title: Inside Sales Representative
Local: Dubai, Emirados Árabes Unidos

Uptime Institute, an independent division of The 451 Group, is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business-critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry-leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers.

Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operations, along with its Management & Operations (M&O) Stamp of Approval, FORCSS® methodology, and Efficient IT Stamp of Approval. Uptime Institute—The Global Data Center Authority®—has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, Dubai, and Malaysia.

Uptime Institute is now seeking an Inside Sales Representative (ISR) professional with experience in identifying and developing new business leads in the IT Infrastructure industry. This position will help expand the company’s enterprise engagement, and services revenue with the enterprise, across new and legacy services. Based in Dubai, this position will be responsible for prospecting and qualifying new leads for Uptime Institute services. This position will also be responsible for scheduling briefings and meetings with prospects. The Inside Sales Representative (ISR) will generate new direct and indirect/third-party sales leads and sales opportunities for Uptime Institute’s Efficient IT offerings, as well as management consulting for organizations in banking/finance, retail, transportation, utilities, petrochemical, defense, government, etc.




Responsibilities:

  • Work closely with Managing Directors and regional sales resources, as well as global executive team, to identify potential clients/new business via telephone and mass communication such as email or social media to introduce UIPS solution and secure sales appointments within target markets.
  • Prospecting and cold outreach including following up on leads and researching potential new prospect outlets.
  • Support the logistics of productive relationships with key decision makers.
  • Maintain timely and accurate contact and sales information and tracking through Uptime Institute's CRM (Salesforce).
  • Facilitate follow-up and provide roll-up reporting to senior management.
  • Consistently achieve qualified opportunity quotas to ensure product- and service-level revenue objectives.
  • Potential travel in support of Uptime Institute events and on-site business development efforts both domestic and select overseas destinations are requisite for this position.


Requirements and Qualifications:

  • 3+ years’ experience in Sales Development or Inside Sales background with demonstrable success in identifying new prospective customers and building a pipeline.
  • Strong knowledge of supporting or interacting with senior enterprise stakeholders.
  • Capability to recognize consulting services opportunities consistent with the mission of enterprise engagement.
  • Preferred: Candidates with an intimate knowledge of procurement of consulting/professional services.
  • Preferred: Candidates with an Intimate knowledge of data center planning, design, construction, and operations—and a track record of selling services in this data center consulting discipline.
  • Strong verbal and written skills with proven track record achieving measurable inside sales goals in an automated sales environment where accurate entry and management of lead data in Salesforce CRM.
  • Strong networking, negotiating, and interpersonal skills.
  • A customer-centric approach.

To be considered for this opportunity, please send your CV, salary requirement with “Your Name-BD Director NAPAC" on the subject line to careers@the451group.com.

Inside Sales Representative (Europe / London Based)

Title: Inside Sales Representative
Local: Londres, Reino Unido

Uptime Institute, an independent division of The 451 Group, is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business-critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry-leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers.

Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operations, along with its Management & Operations (M&O) Stamp of Approval, FORCSS® methodology, and Efficient IT Stamp of Approval. Uptime Institute—The Global Data Center Authority®—has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, Dubai, and Malaysia.

Uptime Institute is now seeking an Inside Sales Representative (ISR) professional with experience in identifying and developing new business leads in the IT Infrastructure industry. This position will help expand the company’s enterprise engagement, and services revenue with the enterprise, across new and legacy services. Based in Dubai, this position will be responsible for prospecting and qualifying new leads for Uptime Institute services. This position will also be responsible for scheduling briefings and meetings with prospects. The Inside Sales Representative (ISR) will generate new direct and indirect/third-party sales leads and sales opportunities for Uptime Institute’s Efficient IT offerings, as well as management consulting for organizations in banking/finance, retail, transportation, utilities, petrochemical, defense, government, etc.




Responsibilities:

  • Work closely with Managing Directors and regional sales resources, as well as global executive team, to identify potential clients/new business via telephone and mass communication such as email or social media to introduce UIPS solution and secure sales appointments within target markets.
  • Prospecting and cold outreach including following up on leads and researching potential new prospect outlets.
  • Support the logistics of productive relationships with key decision makers.
  • Maintain timely and accurate contact and sales information and tracking through Uptime Institute's CRM (Salesforce).
  • Facilitate follow-up and provide roll-up reporting to senior management.
  • Consistently achieve qualified opportunity quotas to ensure product- and service-level revenue objectives.
  • Potential travel in support of Uptime Institute events and on-site business development efforts both domestic and select overseas destinations are requisite for this position.


Requirements and Qualifications:

  • 3+ years’ experience in Sales Development or Inside Sales background with demonstrable success in identifying new prospective customers and building a pipeline.
  • Strong knowledge of supporting or interacting with senior enterprise stakeholders.
  • Capability to recognize consulting services opportunities consistent with the mission of enterprise engagement.
  • Preferred: Candidates with an intimate knowledge of procurement of consulting/professional services.
  • Preferred: Candidates with an Intimate knowledge of data center planning, design, construction, and operations—and a track record of selling services in this data center consulting discipline.
  • Strong verbal and written skills with proven track record achieving measurable inside sales goals in an automated sales environment where accurate entry and management of lead data in Salesforce CRM.
  • Strong networking, negotiating, and interpersonal skills.
  • A customer-centric approach.

To be considered for this opportunity, please send your CV, salary requirement with “Your Name-Inside Sales Europe" on the subject line to careers@the451group.com.

Technical Consultant - Uptime Institute Professional Services (Dubai)

Title: Technical Consultant
Local: Dubai

O Uptime Institute é uma organização consultiva imparcial focada no aprimoramento de desempenho e eficiência e na confiabilidade de infraestrutura fundamental para os negócios por meio de inovação, colaboração e certificações independentes. O Uptime Institute serve todos os patrocinadores responsáveis pela disponibilidade de serviços de TI por meio de padrões líderes na indústria, educação, networking entre pares, consultoria e programas de premiação oferecidos a organizações empreendedoras e operadores de terceiros, fabricantes e prestadores de serviços.

O Uptime Institute é reconhecido mundialmente pela criação e administração dos padrões e certificações Tier para o projeto, construção e sustentabilidade operacional do data center, junto com suas avaliações de gerenciamento e operações (M&O), metodologia FORCSS™ e iniciativas de eficiência energética. Uptime Institute – The Global Data Center Authority®, uma divisão do The 451 Group, tem escritórios nos EUA, México, Costa Rica, Brasil, Reino Unido, Espanha, Emirados Árabes Unidos, Rússia, Taiwan, Cingapura e Malásia.

Acesse www.uptimeinstitute.com para obter mais informações. Uptime Institute Professional Services is growing to meet the demand of the industry and seeks a senior individual to assist in its vigorous global expansion.



Position Description:

Reporting to the Managing Director of the region while performing all consulting & technical responsibilities within the guidelines and standards defined by the Chief Technology Officer, the principal role will be to deliver a variety of consulting & Certification services globally: custom strategic-level engagements (Facilities Management & Operations Advisory) preliminary or initial assessments, Management & Operations Stamp of Approval, and Tier Certification of Operational Sustainability.

The Consultant will assist in developing narrative-based reports, memos, or other deliverables that, in a clear, concise, and accurate fashion, document both shortcomings and solutions to achieving owner’s expected outcomes, meeting with data center teams, as required, to discuss findings and recommendations. Additionally, the Consultant will participate in, or be responsible for, development of IP including publications, concepts, presentations, and/or educational program materials. Presentation of this new and existing IP in Uptime Institute, 451

Requirements and Qualifications:


  • 5 years of experience in developing data center designs in the following areas
    • Engine Generator Systems
    • Uninterruptable Power Supplies
    • Electrical Distribution Systems
    • Chilled Water Cooling Systems
    • Direct Expansion Cooling Systems
    • Diesel Fuel Systems
  • 5 years of Experience in the startup and Commissioning of data center facilities
  • A motivation to learn detailed aspects of data center.
  • Strong understanding of typical data center electrical and mechanical systems.
  • A willingness to learn and apply the Uptime Institute Tier Classification System concepts
  • Acceptance of domestic and international travel requirements
  • Excellent written and verbal communication skills
  • Fluency in English – written and spoken


Desired:

  • Familiarity with electronic control systems
  • Experience managing or operating a data center’s facility infrastructure with experience in:
    • Preventive Maintenance Programs
    • Maintenance Management Systems
    • Standard Operating Procedures
    • Methods of Procedures
    • Space, Power, and Cooling Management
    • Diesel Fuel Systems
  • Experience with developing/justifying staffing and budget requirements
  • Familiarity with the training programs required for data center personnel
  • Engineering degree (mechanical, electrical, civil, industrial, facilities)
  • Facility Management degree
  • Post-graduate degree
  • Proven experience in delivering high reliability and high-efficiency solutions


To be considered for this opportunity, please send your CV, salary requirement with “Your Name-Consultant" on the subject line to
careers@the451group.com.

Technical Consultant - Uptime Institute Professional Services (London)

Title: Technical Consultant
Local: Londres

O Uptime Institute é uma organização consultiva imparcial focada no aprimoramento de desempenho e eficiência e na confiabilidade de infraestrutura fundamental para os negócios por meio de inovação, colaboração e certificações independentes. O Uptime Institute serve todos os patrocinadores responsáveis pela disponibilidade de serviços de TI por meio de padrões líderes na indústria, educação, networking entre pares, consultoria e programas de premiação oferecidos a organizações empreendedoras e operadores de terceiros, fabricantes e prestadores de serviços.

O Uptime Institute é reconhecido mundialmente pela criação e administração dos padrões e certificações Tier para o projeto, construção e sustentabilidade operacional do data center, junto com suas avaliações de gerenciamento e operações (M&O), metodologia FORCSS™ e iniciativas de eficiência energética. Uptime Institute – The Global Data Center Authority®, uma divisão do The 451 Group, tem escritórios nos EUA, México, Costa Rica, Brasil, Reino Unido, Espanha, Emirados Árabes Unidos, Rússia, Taiwan, Cingapura e Malásia.

Acesse www.uptimeinstitute.com para obter mais informações. Uptime Institute Professional Services is growing to meet the demand of the industry and seeks a senior individual to assist in its vigorous global expansion.



Position Description:

Reporting to the Managing Director of the region while performing all consulting & technical responsibilities within the guidelines and standards defined by the Chief Technology Officer, the principal role will be to deliver a variety of consulting & Certification services globally: custom strategic-level engagements (Facilities Management & Operations Advisory) preliminary or initial assessments, Management & Operations Stamp of Approval, and Tier Certification of Operational Sustainability.

The Consultant will assist in developing narrative-based reports, memos, or other deliverables that, in a clear, concise, and accurate fashion, document both shortcomings and solutions to achieving owner’s expected outcomes, meeting with data center teams, as required, to discuss findings and recommendations. Additionally, the Consultant will participate in, or be responsible for, development of IP including publications, concepts, presentations, and/or educational program materials. Presentation of this new and existing IP in Uptime Institute, 451

Requirements and Qualifications:


  • 5 years of experience in developing data center designs in the following areas
    • Engine Generator Systems
    • Uninterruptable Power Supplies
    • Electrical Distribution Systems
    • Chilled Water Cooling Systems
    • Direct Expansion Cooling Systems
    • Diesel Fuel Systems
  • 5 years of Experience in the startup and Commissioning of data center facilities
  • A motivation to learn detailed aspects of data center.
  • Strong understanding of typical data center electrical and mechanical systems.
  • A willingness to learn and apply the Uptime Institute Tier Classification System concepts
  • Acceptance of domestic and international travel requirements
  • Excellent written and verbal communication skills
  • Fluency in English – written and spoken


Desired:

  • Familiarity with electronic control systems
  • Experience managing or operating a data center’s facility infrastructure with experience in:
    • Preventive Maintenance Programs
    • Maintenance Management Systems
    • Standard Operating Procedures
    • Methods of Procedures
    • Space, Power, and Cooling Management
    • Diesel Fuel Systems
  • Experience with developing/justifying staffing and budget requirements
  • Familiarity with the training programs required for data center personnel
  • Engineering degree (mechanical, electrical, civil, industrial, facilities)
  • Facility Management degree
  • Post-graduate degree
  • Proven experience in delivering high reliability and high-efficiency solutions


To be considered for this opportunity, please send your CV, salary requirement with “Your Name-Consultant" on the subject line to
careers@the451group.com.

Technical Consultant - Uptime Institute Professional Services (China)

Title: Technical Consultant
Local: China

O Uptime Institute é uma organização consultiva imparcial focada no aprimoramento de desempenho e eficiência e na confiabilidade de infraestrutura fundamental para os negócios por meio de inovação, colaboração e certificações independentes. O Uptime Institute serve todos os patrocinadores responsáveis pela disponibilidade de serviços de TI por meio de padrões líderes na indústria, educação, networking entre pares, consultoria e programas de premiação oferecidos a organizações empreendedoras e operadores de terceiros, fabricantes e prestadores de serviços.

O Uptime Institute é reconhecido mundialmente pela criação e administração dos padrões e certificações Tier para o projeto, construção e sustentabilidade operacional do data center, junto com suas avaliações de gerenciamento e operações (M&O), metodologia FORCSS™ e iniciativas de eficiência energética. Uptime Institute – The Global Data Center Authority®, uma divisão do The 451 Group, tem escritórios nos EUA, México, Costa Rica, Brasil, Reino Unido, Espanha, Emirados Árabes Unidos, Rússia, Taiwan, Cingapura e Malásia.

Acesse www.uptimeinstitute.com para obter mais informações. Uptime Institute Professional Services is growing to meet the demand of the industry and seeks a senior individual to assist in its vigorous global expansion.



Position Description:

Reporting to the Managing Director of the region while performing all consulting & technical responsibilities within the guidelines and standards defined by the Chief Technology Officer, the principal role will be to deliver a variety of consulting & Certification services globally: custom strategic-level engagements (Facilities Management & Operations Advisory) preliminary or initial assessments, Management & Operations Stamp of Approval, and Tier Certification of Operational Sustainability.

The Consultant will assist in developing narrative-based reports, memos, or other deliverables that, in a clear, concise, and accurate fashion, document both shortcomings and solutions to achieving owner’s expected outcomes, meeting with data center teams, as required, to discuss findings and recommendations. Additionally, the Consultant will participate in, or be responsible for, development of IP including publications, concepts, presentations, and/or educational program materials. Presentation of this new and existing IP in Uptime Institute, 451

Requirements and Qualifications:


  • 5 years of experience in developing data center designs in the following areas
    • Engine Generator Systems
    • Uninterruptable Power Supplies
    • Electrical Distribution Systems
    • Chilled Water Cooling Systems
    • Direct Expansion Cooling Systems
    • Diesel Fuel Systems
  • 5 years of Experience in the startup and Commissioning of data center facilities
  • A motivation to learn detailed aspects of data center.
  • Strong understanding of typical data center electrical and mechanical systems.
  • A willingness to learn and apply the Uptime Institute Tier Classification System concepts
  • Acceptance of domestic and international travel requirements
  • Excellent written and verbal communication skills
  • Fluency in English – written and spoken


Desired:

  • Familiarity with electronic control systems
  • Experience managing or operating a data center’s facility infrastructure with experience in:
    • Preventive Maintenance Programs
    • Maintenance Management Systems
    • Standard Operating Procedures
    • Methods of Procedures
    • Space, Power, and Cooling Management
    • Diesel Fuel Systems
  • Experience with developing/justifying staffing and budget requirements
  • Familiarity with the training programs required for data center personnel
  • Engineering degree (mechanical, electrical, civil, industrial, facilities)
  • Facility Management degree
  • Post-graduate degree
  • Proven experience in delivering high reliability and high-efficiency solutions


To be considered for this opportunity, please send your CV, salary requirement with “Your Name-Consultant" on the subject line to
careers@the451group.com.

Technical Consultant - Uptime Institute Professional Services (Russia)

Title: Technical Consultant
Local: Rússia

O Uptime Institute é uma organização consultiva imparcial focada no aprimoramento de desempenho e eficiência e na confiabilidade de infraestrutura fundamental para os negócios por meio de inovação, colaboração e certificações independentes. O Uptime Institute serve todos os patrocinadores responsáveis pela disponibilidade de serviços de TI por meio de padrões líderes na indústria, educação, networking entre pares, consultoria e programas de premiação oferecidos a organizações empreendedoras e operadores de terceiros, fabricantes e prestadores de serviços.

O Uptime Institute é reconhecido mundialmente pela criação e administração dos padrões e certificações Tier para o projeto, construção e sustentabilidade operacional do data center, junto com suas avaliações de gerenciamento e operações (M&O), metodologia FORCSS™ e iniciativas de eficiência energética. Uptime Institute – The Global Data Center Authority®, uma divisão do The 451 Group, tem escritórios nos EUA, México, Costa Rica, Brasil, Reino Unido, Espanha, Emirados Árabes Unidos, Rússia, Taiwan, Cingapura e Malásia.

Acesse www.uptimeinstitute.com para obter mais informações. Uptime Institute Professional Services is growing to meet the demand of the industry and seeks a senior individual to assist in its vigorous global expansion.



Position Description:

Reporting to the Managing Director of the region while performing all consulting & technical responsibilities within the guidelines and standards defined by the Chief Technology Officer, the principal role will be to deliver a variety of consulting & Certification services globally: custom strategic-level engagements (Facilities Management & Operations Advisory) preliminary or initial assessments, Management & Operations Stamp of Approval, and Tier Certification of Operational Sustainability.

The Consultant will assist in developing narrative-based reports, memos, or other deliverables that, in a clear, concise, and accurate fashion, document both shortcomings and solutions to achieving owner’s expected outcomes, meeting with data center teams, as required, to discuss findings and recommendations. Additionally, the Consultant will participate in, or be responsible for, development of IP including publications, concepts, presentations, and/or educational program materials. Presentation of this new and existing IP in Uptime Institute, 451

Requirements and Qualifications:


  • 5 years of experience in developing data center designs in the following areas
    • Engine Generator Systems
    • Uninterruptable Power Supplies
    • Electrical Distribution Systems
    • Chilled Water Cooling Systems
    • Direct Expansion Cooling Systems
    • Diesel Fuel Systems
  • 5 years of Experience in the startup and Commissioning of data center facilities
  • A motivation to learn detailed aspects of data center.
  • Strong understanding of typical data center electrical and mechanical systems.
  • A willingness to learn and apply the Uptime Institute Tier Classification System concepts
  • Acceptance of domestic and international travel requirements
  • Excellent written and verbal communication skills
  • Fluency in English – written and spoken


Desired:

  • Familiarity with electronic control systems
  • Experience managing or operating a data center’s facility infrastructure with experience in:
    • Preventive Maintenance Programs
    • Maintenance Management Systems
    • Standard Operating Procedures
    • Methods of Procedures
    • Space, Power, and Cooling Management
    • Diesel Fuel Systems
  • Experience with developing/justifying staffing and budget requirements
  • Familiarity with the training programs required for data center personnel
  • Engineering degree (mechanical, electrical, civil, industrial, facilities)
  • Facility Management degree
  • Post-graduate degree
  • Proven experience in delivering high reliability and high-efficiency solutions


To be considered for this opportunity, please send your CV, salary requirement with “Your Name-Consultant" on the subject line to
careers@the451group.com.

Technical Consultant - Uptime Institute Professional Services (Flexible/Remote)

Title: Technical Consultant
Local: Flexible/Remote

O Uptime Institute é uma organização consultiva imparcial focada no aprimoramento de desempenho e eficiência e na confiabilidade de infraestrutura fundamental para os negócios por meio de inovação, colaboração e certificações independentes. O Uptime Institute serve todos os patrocinadores responsáveis pela disponibilidade de serviços de TI por meio de padrões líderes na indústria, educação, networking entre pares, consultoria e programas de premiação oferecidos a organizações empreendedoras e operadores de terceiros, fabricantes e prestadores de serviços.

O Uptime Institute é reconhecido mundialmente pela criação e administração dos padrões e certificações Tier para o projeto, construção e sustentabilidade operacional do data center, junto com suas avaliações de gerenciamento e operações (M&O), metodologia FORCSS™ e iniciativas de eficiência energética. Uptime Institute – The Global Data Center Authority®, uma divisão do The 451 Group, tem escritórios nos EUA, México, Costa Rica, Brasil, Reino Unido, Espanha, Emirados Árabes Unidos, Rússia, Taiwan, Cingapura e Malásia.

Acesse www.uptimeinstitute.com para obter mais informações. Uptime Institute Professional Services is growing to meet the demand of the industry and seeks a senior individual to assist in its vigorous global expansion.



Position Description:

Reporting to the Managing Director of the region while performing all consulting & technical responsibilities within the guidelines and standards defined by the Chief Technology Officer, the principal role will be to deliver a variety of consulting & Certification services globally: custom strategic-level engagements (Facilities Management & Operations Advisory) preliminary or initial assessments, Management & Operations Stamp of Approval, and Tier Certification of Operational Sustainability.

The Consultant will assist in developing narrative-based reports, memos, or other deliverables that, in a clear, concise, and accurate fashion, document both shortcomings and solutions to achieving owner’s expected outcomes, meeting with data center teams, as required, to discuss findings and recommendations. Additionally, the Consultant will participate in, or be responsible for, development of IP including publications, concepts, presentations, and/or educational program materials. Presentation of this new and existing IP in Uptime Institute, 451

Requirements and Qualifications:


  • 5 years of experience in developing data center designs in the following areas
    • Engine Generator Systems
    • Uninterruptable Power Supplies
    • Electrical Distribution Systems
    • Chilled Water Cooling Systems
    • Direct Expansion Cooling Systems
    • Diesel Fuel Systems
  • 5 years of Experience in the startup and Commissioning of data center facilities
  • A motivation to learn detailed aspects of data center.
  • Strong understanding of typical data center electrical and mechanical systems.
  • A willingness to learn and apply the Uptime Institute Tier Classification System concepts
  • Acceptance of domestic and international travel requirements
  • Excellent written and verbal communication skills
  • Fluency in English – written and spoken


Desired:

  • Familiarity with electronic control systems
  • Experience managing or operating a data center’s facility infrastructure with experience in:
    • Preventive Maintenance Programs
    • Maintenance Management Systems
    • Standard Operating Procedures
    • Methods of Procedures
    • Space, Power, and Cooling Management
    • Diesel Fuel Systems
  • Experience with developing/justifying staffing and budget requirements
  • Familiarity with the training programs required for data center personnel
  • Engineering degree (mechanical, electrical, civil, industrial, facilities)
  • Facility Management degree
  • Post-graduate degree
  • Proven experience in delivering high reliability and high-efficiency solutions


To be considered for this opportunity, please send your CV, salary requirement with “Your Name-Consultant" on the subject line to
careers@the451group.com.

Director, Business Development (Nordics)

Title: Director, Business Development
Report to: Diretor administrativo
Local: Nordics


Uptime Institute, an independent division of The 451 Group, is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business-critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry-leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operations, along with its Management & Operations (M&O) Stamp of Approval, FORCSS® methodology, and Efficient IT Stamp of Approval. Uptime Institute, Data Centre Risk Assessment, Hybrid Resilience Assessment, Tier Ready Award —The Global Data Center Authority®—has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, Dubai, and Malaysia.


Position Description:

Uptime Institute is now seeking a business development professional with experience developing consulting business in the data center industry. This position will help expand the company’s global sales activities across the current and developing service portfolio. This position will be responsible to promote concepts and services, and close contracts (per company policies) for Uptime Institute services.

The focus of this business development professional will include data center industry organizations and professionals for both existing and new accounts in the region. The Director of Business Development will generate new direct and indirect/third-party sales opportunities for Uptime Institute’s Tiers, Operational Sustainability, Data Centre Risk Assessment and M&O (Management & Operations), Hybrid Resilience Assessment, Tier Ready Award, and Other professional services in their region.

The professional services include certification and consulting on both infrastructure (Data Centre Risk Assessment, Preliminary Reviews and Tier Certification) and operations (Tier Certification of Operational Sustainability Management & Operations Stamp of Approval) and strategic support in the development and implementation of a robust Facilities Management Programs (Facilities Management & Operations ([FMO] Advisory), Hybrid Resilience Assessment, Tier Ready Award.

Responsibilities:


  • Work closely with the regional sales team, as well as with the global executive team, to identify all strategic, long-term, or portfolio-wide opportunities.
  • Develop and manage incoming leads and ongoing industry outreach, including education of the industry regarding these offerings and the IP upon which they are based.
  • Manage maturing leads, supporting scope and price negotiation culminating in a proposal, and initiating the contract phase.
  • Maintain timely and accurate sales information and tracking through Uptime Institute's CRM (Salesforce).
  • Facilitate follow-up and provide roll-up reporting to senior management.
  • Travel in support of Uptime Institute events and on-site business development efforts both domestic and select overseas destinations are requisite for this position.

Requirements and Qualifications:

  • 5 -7 years’ experience in Business development and market development background with demonstrable success in identifying new prospective customers, building a pipeline, and closing consulting agreements.
  • Experience and knowledge of the global data center market.
  • Capability to recognize, explore, and scope consulting services consistent with the focus and mission of Uptime Institute and its service offerings.
  • Proven sales track record exceeding goals with an emphasis on securing and expanding profitable customer relationships.
  • Preference will be given for candidates with an Intimate knowledge of data center planning, design, construction, and operations—and a track record of selling services in this data center consulting discipline.
  • Strong verbal and written skills with proven experience in the technical subject matter.
  • Strong networking, negotiating, and interpersonal skills.
  • A customer-centric approach.


To be considered for this opportunity, please send your CV, salary requirement with “Your Name-Director Business Development (Nordics)" on the subject line to
careers@the451group.com.

Business & Office Administrator (Seattle)

Title: Business & Office Administrator
Local: Seattle, WA

Uptime Institute Professional Services, LLC, seeks a Business & Office Administrator. Based in Seattle, the Business & Office Administrator is responsible for supporting the Uptime Institute global business. You will work in close collaboration across Business Operations, Project Management, and Events teams.

Uptime Institute Professional Services provides consulting services to corporations and government agencies with critical uptime needs of their data centers. Our clients include worldwide leaders from industries such as banking, insurance, healthcare, government, technology, shipping, airlines and railways, telecommunications, aeronautics, retail, and IT outsourcing.


Duties and Responsibilities


  • Participate and document company meetings as necessary.
  • Prepare meeting materials and project plans.
  • Ensure the office runs smoothly by maintaining office equipment, working collaboratively, and maintaining an upbeat, positive, attitude.
  • Interfacing with clients and vendors and process vendor invoices with Accounts Payable.
  • Manage consultant timesheets weekly and at the end of the month compilation for reporting.
  • Inputting data for executive and financial reporting as needed.
  • Completion of expense reports, consultant monthly insurance reimbursement and tracking of Sr. leader credit card charges.
  • Certification Letters/DCDS reports maintained regularly, and track in Smartsheet.
  • Assist with Travel Visa applications including checking directly with embassies and consulate offices.
  • Keep track of Passports/Visas in Smartsheet.
  • Assist with Sales Proposal development and generation.
  • Shipping and Handling.
  • Coordinating travel and lodging accommodations for staff, as requested.
  • Schedule meetings and coordinate logistics.
  • Maintain an organized filing system.
  • Take notes in-office meetings.
  • Update and maintain mailing lists and office calendars.
  • Maintain a clean, comfortable, and organized workplace.
  • Managing multiple tasks and/or projects concurrently and as needed by the business.

Required Qualifications:

  • Two plus years of experience in a support/administrative role.
  • Attention to detail.
  • Problem solver and a self-starter.
  • Ability to manage and prioritize multiple tasks and competing deadlines.
  • Ability to take ownership, accountability, and ask for help when needed.
  • Ability to use MS Office programs including Outlook, Word, Excel, and PowerPoint.
  • Excel proficiency.
  • Confident and eager to learn.
  • Interest in working with global clients and staff.
  • Experience of small event coordination (up to 50 attendees), including meeting room sourcing and reservation.
  • Excellent customer skills.
  • A motivation to learn about, and work with, new and emerging industries and markets.
  • Exceptional verbal and written communication skills.
  • Interest in experience in multiple business areas including but not limited to Marketing, Events, Project Management, Sales Operations, and Office Management.
  • Must have a proactive approach to work, the ability to think outside of the box, the flexibility to work with individuals at all levels, and the ability to deliver results that ultimately lead to revenue generation.

Preferred Qualifications:

  • Experience in financial administration.
  • Experience with CRM (Salesforce).
  • Experience with database tools.

To be considered for this opportunity, please send your CV, salary requirement with “Your Name-Business & Office Administrator" on the subject line to
careers@the451group.com.

 


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