Uptime Institute Intelligence

The Uptime Institute Intelligence practice is dedicated to identifying, analyzing, and clearly explaining the trends, technologies, and changing business of the mission-critical infrastructure industry, so that our clients may make considered, well-informed decisions, explore new opportunities, and reduce their exposure to risk.

Drawing on deep practical expertise and research experience over more than 25 years, and a global network of clients, partners, and associates, our team is able to examine the design, operation, and economics of mission-critical infrastructure, the disruptive promise of innovation, and the practical realities of day-to-day management.

"We help our clients solve higher-order problems with our deep understanding of both critical infrastructure and IT. Uptime Institute has been giving practical and strategic help to clients for over 20 years, without bias or conflicting agendas. Our network of analysts and consultants can draw both on their own deep knowledge, as well the collective experiences of our large client base – we can put all this expertise to work very effectively and quickly."

Andy Lawrence, Executive Director of Research, Uptime Institute

Questions about Uptime Institute Intelligence?

Fill out the contact form below and one of our Intelligence associates will follow up with you right away.

How to Access Our Intelligence

Uptime Institute Intelligence delivers content through a number of channels, including providing full access to all research to Uptime Institute Network members, limited access to Uptime Institute Inside Track subscribers, as well as custom research and presentations for corporate clients.

UI Network

UI Network is Uptime Institute's corporate membership community for enterprise IT leaders and data center executives. Learn More about UI Network

Inside Track

Inside Track is our online community where IT and infrastructure experts can interact with peers around the globe. Learn More about Inside Track

Custom Research

Uptime Institute Intelligence provides custom research, presentations and reports for corporate clients upon request. Request Custom Research

If you operate or manage mission critical infrastructure, the best way to access Uptime Institute Intelligence material in all its forms is to join the global Uptime Institute Network, with its Inside Track online community inlcuding direct access to our analyst team.

Meet The Analyst Team

Uptime Institute Intelligence is enabled by pairing the most experienced data center consultants from Uptime Institute with the analyst team from Uptime Institute Intelligence. This joint effort of blending analyst perspectives with perspective from the field provides unique insights into cutting-edge data center technologies, trends in IT efficiency and optimization, effective application of data center best practices in facilities and management, and the best practices in driving IT resiliency at the business, application, network, and physical layers.

Mr. Lawrence is the founding member and Executive Director of Uptime Institute Intelligence. Andy has built his career focusing on innovative new solutions, emerging technologies and opportunities found at the intersection of IT and infrastructure.

Andy Lawrence
Executive Director of Research
Uptime Institute

Mr. Heslin has over two decades of experience serving as an editor at New York Construction News, Sutton Publishing, IESNA and BNP Media, where he founded Mission Critical. In addition to editorial responsibilities, Kevin serves as community manager for the Inside Track community.

Kevin Heslin
Chief Editor
Uptime Institute

Ms. Ascierto has spent nearly two decades at the crossroads of IT and business as an analyst, speaker, adviser and editor. Rhonda’s focus is on innovation and disruptive technologies in datacenters and critical infrastructure, including those that enable the efficient use of all resources.

Rhonda Ascierto
Vice President of Research
Uptime Institute

Mr. Brown oversees Uptime Institute's global consultant team of data center experts. Chris has over two decades of experience in critical facilities including in technical areas of capacity planning, retrofitting, new facilities design and leading management and operations teams.

Chris Brown
Diretor técnico
Uptime Institute

Mr. Traver spent over 15 years leading data center strategy initiatives for IBM, including serving as their Global Chief Engineer for IBM Global Technology Services where he was responsible for developing data center technology, tools, and process optimization strategies for their global teams.

Todd Traver
VP, IT Optimization & Strategy
Uptime Institute

Mr. Turner has helped clients justify several billion dollars of site infrastructure investments since 1992. Pitt and Mr. Hank Seader invented what has become the industry standard Tier-level site infrastructure rating system.

W. Pitt Turner IV
Global Executive, Networks
Uptime Institute

Dr. Bashroush leads numerous research programs designed to provide a better understanding of digital infrastructure and effective operations. He is an international authority in the field of ICT digital infrastructure and consults for various European governments, including the European Commission.

Dr. Rabih Bashroush
Research Director
Uptime Institute

Research Reports Produced by the Team

Uptime Institute Intelligence produces a variety of research outputs. The three main report types are:

Advisory Reports

Authoritative, in-depth reports that serve as a comprehensive guide on a particular topic, technology or trend.

Focus Reports

These reports explore a specific topic and are often written by Uptime Institute global consultants or technical partners/associates.

Update Reports

These are short reports on industry trends and technologies shaping the changing IT and data center landscape.

Uptime Institute Intelligence also produces custom research for clients on demand, publishes some videos, conducts regular webinars (example), and hosts discussion roundtables for managers of critical infrastructure, both virtually and at Uptime Institute Network meetings.

You may access a selection of complimentary, downloadable research by clicking on any of the reports below.

Complimentary Report

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Uptime Institute Intelligence Agenda

The Uptime Institute Intelligence agenda is focused around three key areas: Corporate Risk & Governance, Business Planning & Operations and Technology Selection & Strategy.