Accredited Operations Professional (AOP)
As an Accredited Operations Professional (AOP), you will be better equipped to design and operate world-class data center operations than most of your peers.
Visão geral do programa
IT environments are becoming increasingly complex. To manage them effectively, digital infrastructure managers, supervisors and senior executives need to have advanced knowledge to achieve business objectives across both the physical facility and critical IT systems. The AOP program is designed for Accredited Operations Specialist and Accredited Tier Specialist alumni that are looking to expand their knowledge and take their careers to the next level.
The AOP program teaches site and portfolio-level governance and management concepts, holistic portfolio management approach, and real-life application to meet business and availability objectives.
The AOP is a 16 hour remote program with an accreditation examination covering expanded operations and management strategies for data centers, as well as the translation of complex IT strategy into initiatives and programs to achieve business objectives. The curriculum teaches both principles and practical application. Program material is advanced and intended for facility managers, supervisors or senior executives
Why the Accredited Operations Professional (AOP)?
This program covers a comprehensive range of management topics including operations strategy, working with IT initiatives and planning for IT efficiency, bringing existing knowledge up-to-date with modern and innovative advanced applications.
The benefits of earning the AOP credential include:
The AOP program teaches site and portfolio-level governance and management concepts, holistic portfolio management approach, and real-life application to meet business and availability objectives.
The AOP is a 16 hour remote program with an accreditation examination covering expanded operations and management strategies for data centers, as well as the translation of complex IT strategy into initiatives and programs to achieve business objectives. The curriculum teaches both principles and practical application. Program material is advanced and intended for facility managers, supervisors or senior executives
Why the Accredited Operations Professional (AOP)?
This program covers a comprehensive range of management topics including operations strategy, working with IT initiatives and planning for IT efficiency, bringing existing knowledge up-to-date with modern and innovative advanced applications.
The benefits of earning the AOP credential include:
- Increased competitive advantage in the market; qualify for more challenging management environments with the recognition of AOP
- Improve efficiency and effectiveness in data center operations
- Lead mixed IT environments with confidence, using your knowledge to optimize governance
- Create innovative initiatives and programs by expertly translating facility and IT strategy and objectives
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Accredited Operations Professional (AOP) Program Details
Program Content
Key Concepts of Operations Strategy
- Strategy vs. governance vs. management
- IT dependence
- Digital portfolios and IT environments
- Moving from governance to management
- Organizational objectives and commitments
- Organizational factors and limitations
- Environmental factors and limitations
- Assessing sites and environments
- Topology assessment
- Operational assessment
- Leadership
- Organização
- Activities, roles, and job descriptions
- Creating a culture of excellence
- Portfolio training management
- Portfolio change management
- IT effectiveness, efficiency, and cost
- IT efficiency initiative – moving beyond PUE
- Eficácia em TI
- Case studies
- Costs of doing nothing
- Sample business case
- Efficient IT chargeback
- Key steps to planning and implementation
- Establishing a baseline
- Working session on chargeback
- Defining KPIs
- Defining effective KPIs
- KPIs for efficient IT initiatives
- KPIs for operations management
- DCIM as an integrated monitoring tool
- Applying FORCSS to DCIM acquisition
Program Duration
Objetivos do programa
Learner Profile
Pre-requisites
Certification
Costs & Credits