Presentation Title:
Annual Outage Analysis 2021 – Causes and Impacts

Apresentadores:
Andy Lawrence, Executive Director of Research;
Rhonda Ascierto, Vice President Research;
Chris Brown, Chief Technical Officer

Summary:
The impact and cost of outages is growing, and remains a major industry concern in spite of improving technology and better management of availability. Join us for a lively discussion about the changing causes of outages - from software and IT configuration issues, network and power issues, and human error. We will also cover innovation and investment in cloud-based and distributed resiliency which may have helped reduce the impact of site-level failures, but possibly introduced error-prone complexity as well.

Join us for a lively discussion of what’s ahead for 2021, which looks to be a time for both responsibility and opportunity.